privacy policy

Our store team welcomes you and thanks you for your trust. Recognizing and respecting user rights, our store is committed to protecting user information in accordance with our Privacy and Confidentiality Policy. Therefore, our store clarifies that the Privacy and Confidentiality Policy under which your personal information will be handled is as follows:

First: The information we obtain and store in our databases:

-The user’s personal information, such as name, age, email address, and national ID number or residence permit number.

-The user's personal login information, such as username, password, email address, and the password recovery question and answer.

-The nature of the electronic platform may require some information related to cookies for electronic purposes that facilitate interaction between the store and the user.

Second: Is this information shared?

-Naturally, our store seeks to retain this information in a way that preserves the user’s privacy, and we only retain this information for the purpose of improving the quality of the online store and facilitating transactions between our store and the user.

-As a general rule, all this information is only accessible to those in charge of our store and they will not publish or broadcast it to others.

Since we strive to maintain the safety of users, in the event that we notice any irregular or illegal activity by a user, we may inform the competent authorities after consulting with our lawyer.

Third: How secure is the confidentiality of the store's information?

Our store strives to maintain the confidentiality and privacy of user information and will not violate the provisions of these rules and policies. However, since this cannot be guaranteed 100% online, our store team would like to point out the following:

-We strive to protect all user information and ensure that no one accesses it in violation of this policy in our store.

-We work to protect this information through "specific servers" protected by electronic protection systems "specific software system".

However, since the internet cannot be guaranteed 100% due to the possibility of hacking or viruses affecting the electronic protection systems and firewalls used in our store, we advise users to keep their information completely confidential and not to disclose any information that the user considers very important to him. This is out of our concern for guiding and advising users.

Fourth: Is there a third party in the relationship between our store and the merchant?

"This privacy policy outlines situations where a third party is involved, such as marketers, technicians, consumers, and any other person connected to the relationship."

Fifth: Rules and terms of use for our store:

All our obligations, all user obligations, and all rights contained in the relationship between the user or consumer and our store are here, as these rules are the "Privacy and Confidentiality Policy" emanating from the agreement concluded between the user and our store regarding the formal and legal relationship between them. The Privacy and Confidentiality Policy has been put in place to ensure the credibility and trust that we are keen to provide to users.

-If you have any additional questions that have not been addressed in the frequently asked questions.

Please contact us through our contact form.